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National Jean Co
RETURNS
If you are not satisfied with your online purchase, please follow our guidelines for returns:
* All returns require a Return Authorization (RA) number (see instructions below).
* All returns must be postmarked within 14 days of receipt. Returns sent after this time will not be honored.
* The merchandise must be in its original condition with ALL TAGS ATTACHED and unworn (that would be gross).
* Shoes must be returned with the box in their original condition, without any added postage stickers, etc.
* We do not refund shipping charges.
* We do not accept returns/exchanges on custom-made or special order items, undergarments, jewelry, or sale merchandise. These types of sales are final.
* We are not responsible for damages that occur during care of an item, such as dry cleaning, washing or wear.
Please be advised that items that do not conform to the above guidelines are not returnable. They will be returned to you at your expense.
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Average Merchant Rating
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Excellent
by joyce (2007-07-24 18:29:49)
40 out of 47 people found this review helpful
perfect experience!
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Excellent
by Bianca (2007-11-28 23:31:46)
16 out of 19 people found this review helpful
I have shopped this site a couple of times, and once even had additional sizing questions and their customer service rep was really helpful. I have always been happy with my shopping experience. Will continue to shop there again - excellent!
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